Terms of service

Updated: October 28, 2025

Urban Overlooked, a member of Genre Media Group, LLC, operates this website. Throughout this site, the terms “we,” “us,” and “our” refer to Urban Overlooked. By accessing this website and its content, tools, and services, you agree to all terms, conditions, policies, and notices outlined here.

When you visit our site or purchase from us, you participate in our “Service” and agree to comply with these terms (“Terms of Service” or “Terms”), which include additional terms and policies referenced here or accessible by hyperlink. These Terms apply to all site users, including browsers, vendors, customers, merchants, and contributors.

Please read these Terms carefully before using our website. By accessing any part of the site, you accept these Terms. If you disagree with any portion of this agreement, please do not access the website or use our Services. Should these Terms be considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to our online store are also subject to the Terms. We may update or revise these Terms by posting changes to our website. It’s your responsibility to review this page periodically, as continued use of our site following updates signifies acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online platform allowing us to sell products and Services to you. 

Section 1 - Online Store Terms
By accepting these Terms, you affirm that you are at least the age of majority in your jurisdiction, or you’ve granted consent for any minor dependents to use this site. You agree not to use our products for illegal or unauthorized purposes, nor violate any laws while using the Service. Any breach of these Terms may result in termination of your Services.

Section 2 - General Conditions
We reserve the right to refuse Service at any time. You understand that your content (excluding credit card information) may be transferred unencrypted over various networks. You agree not to copy, sell, resell, or exploit any part of the Service without our express permission.

Section 3 - Accuracy, Completeness, and Timeliness of Information
We do not guarantee that the information on this site is always accurate or current. Content on this site is provided for general reference and should not be relied upon solely when making decisions. Historical information on this site is for reference only. It’s your responsibility to monitor changes on our site.

Section 4 - Modifications to Service and Prices
Prices for our products may change without notice. We may modify or discontinue the Service at any time without notice and are not liable for any modification, price change, or suspension of the Service.

Section 5 - Products or Services
Certain products or Services may be available exclusively online, and quantities may be limited. All product descriptions and pricing are subject to change without notice. We reserve the right to discontinue any product at any time, and all offers are void where prohibited.

Section 6 - Accuracy of Billing and Account Information
We reserve the right to refuse or limit orders at our discretion. You agree to provide accurate, up-to-date information for all purchases. For more details, please refer to our Refund Policy: https://urbanoverlooked.com/policies/refund-policy.

Section 7 - Optional Tools and Third-Party Links
We may provide access to third-party tools “as is” without any warranties. Your use of these tools is at your own risk. Third-party links on this site may direct you to external sites for which we hold no liability. We encourage you to review third-party policies before transactions.

Section 8 - User Comments and Feedback
By submitting comments, ideas, or proposals, you grant us permission to edit, copy, and use them in any medium. We have no obligation to maintain confidentiality or compensate you for these submissions.

Section 9 - Personal Information
Your submission of personal information is governed by our Privacy Policy: https://urbanoverlooked.com/policies/privacy-policy.

Section 10 - Errors, Inaccuracies, and Omissions
We reserve the right to correct any inaccuracies and to update or cancel orders if any information in our Service is inaccurate at any time.

Section 11 - Prohibited Uses
In addition to other prohibitions, you are restricted from using the site or its content for unlawful purposes, including to spam, phish, or upload malicious code. Violation of prohibited uses may result in termination of your Service.

Section 12 - Disclaimer of Warranties; Limitation of Liability
We do not guarantee uninterrupted, error-free Service. Your use of our Services is at your own risk. We are not liable for damages arising from your use of any products obtained via the Service, as permitted by applicable laws.

Section 13 - Indemnification
You agree to indemnify and hold harmless Urban Overlooked and its affiliates from any third-party claims arising out of your violation of these Terms.

Section 14 - Severability
If any part of these Terms is found unenforceable, the rest of the Terms shall remain valid and enforceable.

Section 15 - Termination
These Terms remain effective until terminated by you or us. Breach of these Terms may result in termination of your access to our Services.

Section 16 - Governing Law
These Terms are governed by the laws of the United States.

Section 17 - Changes to Terms
We reserve the right to modify these Terms at any time. Your continued use of our site after changes signifies your acceptance of the updated Terms.

Section 18 - Contact Information
For questions about the Terms, contact us at:  

Urban Overlooked
A Member of Genre Media Group, LLC  
522 W. Riverside Ave. Suite N., Spokane, WA 99201  
United States of America  
Email: sales@genremediagroup.com